https://help.sosandar.com/hc/en-gb 2026-02-17T11:55:58Z https://help.sosandar.com/hc/en-gb/articles/18169662306449-How-does-the-shopping-basket-work 2024-01-18T21:16:06Z https://help.sosandar.com/hc/en-gb/articles/18169723579025-Do-I-need-to-create-a-sosandar-account-to-place-an-order 2024-03-16T16:18:10Z https://help.sosandar.com/hc/en-gb/articles/18169729205521-I-ve-placed-an-order-but-haven-t-received-a-confirmation-email-does-this-mean-my-order-hasn-t-gone-through 2024-04-25T15:43:09Z https://help.sosandar.com/hc/en-gb/articles/18169733813393-Can-I-cancel-my-order-or-make-changes-to-my-order 2026-02-17T11:46:39Z https://help.sosandar.com/hc/en-gb/articles/18169736120337-How-long-will-it-take-to-receive-my-order 2024-04-20T10:16:56Z https://help.sosandar.com/hc/en-gb/articles/18169741506961-I-seem-to-have-forgotten-my-password 2024-03-16T16:17:55Z https://help.sosandar.com/hc/en-gb/articles/18169757955089-How-do-I-change-my-account-details 2026-02-06T15:40:01Z https://help.sosandar.com/hc/en-gb/articles/18169763144849-How-safe-is-shopping-online 2024-03-23T20:16:29Z https://help.sosandar.com/hc/en-gb/articles/18169773636753-I-ve-placed-an-order-and-forgot-to-use-my-promotional-code-can-you-refund-me-the-difference 2024-04-23T17:47:52Z https://help.sosandar.com/hc/en-gb/articles/18169807965329-How-safe-is-shopping-online 2023-08-30T13:56:23Z https://help.sosandar.com/hc/en-gb/articles/18169818321937-How-can-I-pay-for-my-order 2024-02-19T09:12:26Z https://help.sosandar.com/hc/en-gb/articles/18169821622161-What-is-a-credit-card-security-number 2024-01-16T16:01:54Z https://help.sosandar.com/hc/en-gb/articles/18169827375249-Am-I-charged-for-items-as-soon-as-I-order-them 2023-10-26T23:18:35Z https://help.sosandar.com/hc/en-gb/articles/18169861342865-How-long-will-it-take-to-receive-my-order 2024-04-30T17:31:10Z https://help.sosandar.com/hc/en-gb/articles/18169870962833-What-Delivery-options-do-you-offer 2026-02-17T11:27:04Z https://help.sosandar.com/hc/en-gb/articles/18169872729617-What-if-I-am-out-when-the-courier-tries-to-deliver 2023-08-30T13:57:59Z https://help.sosandar.com/hc/en-gb/articles/18169894964497-Which-courier-do-you-use 2023-12-28T18:49:11Z https://help.sosandar.com/hc/en-gb/articles/18169903802897-Is-a-signature-required-on-delivery 2023-08-30T13:58:41Z https://help.sosandar.com/hc/en-gb/articles/18169920759825-What-do-I-do-if-the-tracking-states-delivered-but-I-haven-t-received-my-order 2024-04-16T12:23:00Z https://help.sosandar.com/hc/en-gb/articles/18169970177809-How-do-I-return-an-item 2024-04-30T07:50:22Z https://help.sosandar.com/hc/en-gb/articles/18169993767441-What-is-your-returns-policy 2024-04-17T17:26:33Z https://help.sosandar.com/hc/en-gb/articles/18170003087761-Once-I-ve-returned-an-item-when-do-I-get-my-refund 2024-04-15T22:51:16Z https://help.sosandar.com/hc/en-gb/articles/18170028020113-Do-I-have-to-pay-the-postage-charge-for-returning-my-item-s 2024-08-20T10:11:44Z https://help.sosandar.com/hc/en-gb/articles/18170039976977-I-ve-received-my-refund-notification-email-but-can-t-see-the-funds-in-my-bank-account-How-long-does-this-take 2024-01-08T22:55:11Z https://help.sosandar.com/hc/en-gb/articles/18170057647633-I-don-t-have-a-smart-phone-to-use-paperless-returns-what-do-I-do 2024-04-08T16:07:47Z https://help.sosandar.com/hc/en-gb/articles/18170079275025-I-don-t-have-a-smart-phone-or-printer-what-do-I-do 2024-04-16T12:34:58Z https://help.sosandar.com/hc/en-gb/articles/18170100030865-What-is-your-sizing-like 2024-04-18T16:27:26Z https://help.sosandar.com/hc/en-gb/articles/18170117816593-Where-can-I-find-the-garment-details-and-washing-instructions-for-products-online 2023-10-17T06:50:37Z https://help.sosandar.com/hc/en-gb/articles/18170126324881-How-do-I-use-a-promotional-code 2026-02-17T11:54:29Z https://help.sosandar.com/hc/en-gb/articles/18170129283473-The-item-I-want-is-out-of-stock-will-you-be-restocking-it 2024-04-29T12:41:03Z https://help.sosandar.com/hc/en-gb/articles/18170172170129-I-ve-received-my-refund-notification-email-but-can-t-see-the-funds-in-my-bank-account-How-long-does-this-take 2024-03-28T10:54:13Z https://help.sosandar.com/hc/en-gb/articles/18170195174673-I-ve-placed-an-order-and-forgot-to-use-my-promotional-code-can-you-refund-me-the-difference 2024-04-16T05:23:50Z https://help.sosandar.com/hc/en-gb/articles/18187522045329-Why-isn-t-my-delivery-pass-applying-to-my-order 2024-03-24T10:53:17Z https://help.sosandar.com/hc/en-gb/articles/18187542040593-My-order-is-not-showing-in-my-account 2024-04-19T08:17:41Z https://help.sosandar.com/hc/en-gb/articles/18187549465745-How-do-I-use-a-Gift-card-code 2023-12-09T09:51:47Z https://help.sosandar.com/hc/en-gb/articles/18187588852241-Why-am-I-not-being-offered-Klarna-as-a-payment-option 2024-04-12T19:09:24Z https://help.sosandar.com/hc/en-gb/articles/18187590371473-My-order-hasn-t-arrived-what-do-I-do 2024-04-16T12:22:49Z https://help.sosandar.com/hc/en-gb/articles/18187613403537-What-does-it-cost-for-internartional-delivery 2024-04-28T12:06:32Z https://help.sosandar.com/hc/en-gb/articles/18187617494929-Will-I-have-to-pay-any-duties-of-import-taxes 2024-04-04T18:21:58Z https://help.sosandar.com/hc/en-gb/articles/18187618131729-Where-do-you-deliver-to-outside-of-the-UK 2023-08-31T08:25:33Z https://help.sosandar.com/hc/en-gb/articles/18187633403793-What-do-I-get-as-a-Delivery-Pass-customer 2024-03-23T00:35:48Z https://help.sosandar.com/hc/en-gb/articles/18187707601041-How-do-I-return-an-international-order 2024-04-09T07:21:00Z https://help.sosandar.com/hc/en-gb/articles/18187715500689-What-is-a-QR-code 2024-04-27T09:47:32Z https://help.sosandar.com/hc/en-gb/articles/18187728298641-What-does-it-cost-to-return-an-international-order 2024-02-22T16:29:26Z https://help.sosandar.com/hc/en-gb/articles/18187746233489-My-return-tracking-hasn-t-moved-in-a-while-what-should-I-do 2024-01-08T22:56:01Z https://help.sosandar.com/hc/en-gb/articles/18187770430225-I-have-generated-a-return-however-have-not-received-my-returns-label-what-shall-I-do 2024-04-30T10:16:40Z https://help.sosandar.com/hc/en-gb/articles/18187773182865-Where-do-you-deliver-to 2023-11-20T16:40:38Z https://help.sosandar.com/hc/en-gb/articles/18187783508881-What-payment-methods-do-you-accept 2024-03-24T22:13:04Z https://help.sosandar.com/hc/en-gb/articles/18187797323921-What-does-it-cost 2024-02-24T14:26:35Z https://help.sosandar.com/hc/en-gb/articles/18187827017105-What-does-it-cost-to-return-an-international-order 2023-09-01T08:03:30Z https://help.sosandar.com/hc/en-gb/articles/18187828034449-Will-I-have-to-pay-any-duties-of-import-taxes 2024-04-25T20:16:57Z https://help.sosandar.com/hc/en-gb/articles/18187832136209-How-do-I-return-an-international-order 2024-03-04T21:23:27Z https://help.sosandar.com/hc/en-gb/articles/18187854331025-How-long-will-my-order-take-to-arrive 2024-04-29T09:57:57Z https://help.sosandar.com/hc/en-gb/articles/18187872963473-How-do-I-get-the-Sosandar-app 2024-01-28T01:18:18Z https://help.sosandar.com/hc/en-gb/articles/18187874673809-Can-international-customers-use-the-app 2023-11-22T13:46:49Z https://help.sosandar.com/hc/en-gb/articles/18187881634321-Will-my-discount-code-work-on-the-app 2024-04-09T13:55:32Z https://help.sosandar.com/hc/en-gb/articles/18187912247569-My-code-is-not-working-Why 2024-04-24T21:11:34Z https://help.sosandar.com/hc/en-gb/articles/18187913695505-Will-my-discount-code-work-on-the-app 2024-04-06T11:54:22Z https://help.sosandar.com/hc/en-gb/articles/18187923782033-Can-I-use-a-promotion-code-and-gift-card-code-on-the-same-order 2024-04-11T19:10:03Z https://help.sosandar.com/hc/en-gb/articles/18187954299153-Can-I-use-multiple-promotion-codes-on-one-order 2023-10-22T06:47:35Z https://help.sosandar.com/hc/en-gb/articles/18187970842129-Where-can-I-apply-my-gift-card-code 2024-03-11T06:12:20Z https://help.sosandar.com/hc/en-gb/articles/18187972499985-How-long-do-I-have-to-use-my-gift-card-code 2023-10-06T08:07:17Z https://help.sosandar.com/hc/en-gb/articles/18187974112401-How-do-refunds-work-when-I-have-paid-via-a-gift-card-code 2024-04-19T18:28:41Z https://help.sosandar.com/hc/en-gb/articles/18187983042449-I-cannot-locate-the-refund-transaction-on-my-bank-statment-what-will-this-show-as 2024-04-25T19:02:35Z https://help.sosandar.com/hc/en-gb/articles/18187985074321-The-card-I-used-to-place-the-order-has-since-been-cancelled-what-will-happen-to-my-refund 2023-08-31T08:37:47Z https://help.sosandar.com/hc/en-gb/articles/18187997429265-Can-I-use-multiple-gift-card-codes-on-one-order 2023-08-31T08:37:03Z https://help.sosandar.com/hc/en-gb/articles/18188010091921-How-do-I-apply-my-delivery-pass-to-my-order 2024-03-24T10:56:48Z https://help.sosandar.com/hc/en-gb/articles/18188035715217-I-have-accidentally-purchased-multiple-delivery-passes-what-should-I-do 2023-08-31T08:39:32Z https://help.sosandar.com/hc/en-gb/articles/18188039238673-When-does-my-delivery-pass-expire 2024-01-05T19:53:38Z https://help.sosandar.com/hc/en-gb/articles/18188042110481-What-type-of-delivery-does-my-delivery-pass-apply-to 2024-03-15T19:21:52Z https://help.sosandar.com/hc/en-gb/articles/18188056836753-Does-my-delivery-pass-include-free-returns 2024-04-11T19:10:41Z https://help.sosandar.com/hc/en-gb/articles/27369269009425-How-do-I-find-your-new-stores 2024-08-20T14:21:39Z https://help.sosandar.com/hc/en-gb/articles/27371992432657-Can-I-Click-Collect-to-a-store 2024-08-20T14:22:09Z https://help.sosandar.com/hc/en-gb/articles/27372455116945-Am-I-am-able-to-buy-online-and-return-to-a-sosandar-store 2024-08-20T14:21:25Z https://help.sosandar.com/hc/en-gb/articles/27372534683665-Am-I-able-to-purchase-from-a-store-and-return-it-online 2024-08-20T10:41:11Z https://help.sosandar.com/hc/en-gb/articles/27372617349393-Can-I-purchase-from-a-Concession-and-return-to-a-Sosandar-store 2024-08-20T14:21:53Z https://help.sosandar.com/hc/en-gb/articles/27372963669521-Where-can-I-spend-a-Sosandar-Gift-card 2024-08-20T14:23:12Z https://help.sosandar.com/hc/en-gb/articles/27373407319313-What-should-I-do-if-an-item-develops-a-fault 2024-08-20T10:41:11Z https://help.sosandar.com/hc/en-gb/articles/27373969733905-Do-you-offer-a-personal-styling-experience 2024-08-20T10:41:11Z https://help.sosandar.com/hc/en-gb/sections/17857398489233-Payments 2026-02-17T11:51:20Z https://help.sosandar.com/hc/en-gb/sections/17857398515473-Orders 2026-02-17T11:55:58Z https://help.sosandar.com/hc/en-gb/sections/18169531142417-Returns 2024-08-20T10:11:44Z https://help.sosandar.com/hc/en-gb/sections/18169541911441-Delivery 2026-02-17T11:27:04Z https://help.sosandar.com/hc/en-gb/sections/18169562732561-Gift-Cards 2024-04-19T18:28:41Z https://help.sosandar.com/hc/en-gb/sections/18169584847505-Refunds 2024-04-25T19:02:35Z https://help.sosandar.com/hc/en-gb/sections/18169591844497-Product-Information 2024-04-29T12:41:03Z https://help.sosandar.com/hc/en-gb/sections/18169593116305-International-Orders 2024-04-29T09:57:57Z https://help.sosandar.com/hc/en-gb/sections/18169594390033-The-Sosandar-App 2024-04-09T13:55:32Z https://help.sosandar.com/hc/en-gb/sections/18169609962001-Promotional-Codes 2026-02-17T11:54:29Z https://help.sosandar.com/hc/en-gb/sections/18169614152721-Delivery-Pass-Customers 2024-04-11T19:10:41Z https://help.sosandar.com/hc/en-gb/sections/27369137857681-Stores 2024-08-20T14:23:12Z https://help.sosandar.com/hc/en-gb/categories/17857391648273-Category 2026-02-17T11:55:58Z