I've placed an order and forgot to use my promotional code, can you refund me the difference?\ 30 August 2023 14:04 Unfortunately we can't apply discount codes retrospectively, all promotional codes must be entered at the point of purchase. Related articles My code is not working. Why? Can I use multiple promotion codes on one order? What is your returns policy? How do I use a promotional code? Will my discount code work on the app?