Do I have to pay the postage charge for returning my item/s? 30 August 2023 15:02 Updated A returns processing fee of £2 per parcel will be deducted from your refund amount. There are various returns services available. Full details of the services are on the Returns page. Related articles How do I return an item? What is your returns policy? Does my delivery pass include free returns? How do I return an international order? I don't have a smart phone or printer, what do I do?